IT Infrastructure Analyst
Looking for a career opportunity with a
rapidly growing organization? CanadaOne Auto is a dynamic, privately owned
retail company based in Edmonton, with locations across Canada and ambitious plans
for continued growth.
CanadaOne Auto is modernizing its
technology environment by moving from legacy infrastructure to cloud-based
solutions, strengthening cybersecurity, improving application architecture, and
building scalable, reliable support services.
Boasting a workforce
of 3,000+ employees and with ambitious growth on the horizon, CanadaOne Auto is
actively searching for a IT Infrastructure Analyst to
implement, configure, support, and maintain our core cloud and network
infrastructure platforms. In this role, you will work closely with the
infrastructure team to support our hybrid cloud strategy while following
security and information management best practices. This in-office position
requires daily onsite attendance.
WHAT YOU’LL GET
CanadaOne Auto offers the opportunity to
contribute to a fast-growing company while developing your career in a
supportive, team-oriented environment. If you enjoy learning new skills,
solving complex problems, and helping shape a modern technology platform,
submit your resume today.
·
Full-time employment, Monday to
Friday (Some weekend and evening work for projects)
·
Competitive salary and benefits
plan
·
Paid parking
·
Paid time off
·
Employee purchase and service
program
·
Career development in a
collaborative technology team
WHAT YOU’LL DO
·
Support servers, backups,
patching, networks, firewalls, access control, public cloud, and SaaS
platforms.
·
Apply cloud infrastructure
expertise to translate strategy and architecture into secure, resilient, and
efficient solutions and operational support.
·
Implement, monitor, and
maintain Microsoft Azure, Microsoft 365, and other cloud solutions, including
provisioning, capacity planning, incident management, and reliable service
delivery.
·
Help advance the Cloud Services
roadmap through lifecycle management, maintenance, and continuous improvement
of core technologies.
·
Develop, implement, and review
cloud operating procedures with your manager to meet policy, regulatory,
standards, and risk-control requirements.
·
Evaluate and communicate new
cloud features and tools, and support governance for their implementation and
adoption.
·
Participate in or lead problem
management, including post-incident reviews, root cause analysis, documented
findings, and recommendations.
·
Contribute to infrastructure
and operations planning while building strong relationships with business
units, service providers, technical teams, and end users.
·
Support service and operational
targets, including project timelines, client satisfaction, ticket response and
resolution, availability, and service quality.
·
Help manage and communicate
outages and performance degradation, using monitoring and analysis to maintain
uptime and provide timely stakeholder updates.
MUST HAVES
·
At least three years of
experience designing, deploying, and maintaining solutions across Microsoft
Azure, Microsoft 365, identity and access management, Active Directory, single
sign-on, Windows Server, and network infrastructure.
·
A university degree in computer
science, business, or engineering; a relevant two-year diploma from a
recognized institution; or an equivalent combination of education and
experience.
·
Strong knowledge of current and
emerging technologies, especially cloud platforms and operational practices.
·
Broad infrastructure expertise
spanning desktops, servers, storage, backups, networking, public cloud, and
SaaS platforms.
·
Proven ability to administer
Microsoft Azure and/or Microsoft 365, including resource provisioning, capacity
planning, security, monitoring, and operational support.
·
Experience working with
architects, developers, leaders, business users, service providers, and support
teams to plan, implement, operationalize, and troubleshoot cloud workloads.
·
Ability to lead major incident
response, balance competing priorities, and maintain reliable cloud platform
operations.
·
Excellent analytical, planning,
organizational, problem-solving, interpersonal, and communication skills, with
close attention to detail.
·
Ability to create and manage
technical processes, recommend standards, incorporate peer feedback, and
promote continuous improvement.
·
Working knowledge of Palo Alto,
Cisco, Meraki, and related networking technologies.
·
Willingness to join a rotating
on-call schedule.
ASSETS
·
Microsoft Certified: Azure
Administrator Associate or higher.
·
Microsoft 365 Certified:
Administrator Expert.
·
Relevant certifications in
Windows, Linux, storage, backup, networking, or enterprise computing.
·
Familiarity with Google
Workspace and environment migrations.
·
Experience supporting a
multi-site retail or automotive environment.
